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Postal survey methodology to assess patient satisfaction in a suburban emergency medical services system: an observational study
BACKGROUND: Patient satisfaction is of growing importance to providers of emergency medical services (EMS). Prior reports of patient satisfaction have frequently used resource-intensive telephone follow-up to assess satisfaction. We determine the feasibility of using a single mailing, anonymous post...
| Autores principales: | , , , , , , |
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| Formato: | Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2007
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1904228/ https://www.ncbi.nlm.nih.gov/pubmed/17573969 http://dx.doi.org/10.1186/1471-227X-7-5 |