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Does delayed measurement affect patient reports of provider performance? Implications for performance measurement of medical assistance with tobacco cessation: A Dental PBRN study

BACKGROUND: We compared two methods of measuring provider performance of tobacco control activities: immediate "exit cards" versus delayed telephone follow-up surveys. Current standards, e.g. HEDIS, use delayed patient measures that may over or under-estimate overall performance. METHODS:...

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Detalles Bibliográficos
Autores principales: Houston, Thomas K, Richman, Joshua S, Coley, Heather L, Ray, Midge N, Allison, Jeroan J, Gilbert, Gregg H, Gordon, Judith S, Kiefe, Catarina I
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2008
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2405777/
https://www.ncbi.nlm.nih.gov/pubmed/18466617
http://dx.doi.org/10.1186/1472-6963-8-100