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Does delayed measurement affect patient reports of provider performance? Implications for performance measurement of medical assistance with tobacco cessation: A Dental PBRN study
BACKGROUND: We compared two methods of measuring provider performance of tobacco control activities: immediate "exit cards" versus delayed telephone follow-up surveys. Current standards, e.g. HEDIS, use delayed patient measures that may over or under-estimate overall performance. METHODS:...
Autores principales: | Houston, Thomas K, Richman, Joshua S, Coley, Heather L, Ray, Midge N, Allison, Jeroan J, Gilbert, Gregg H, Gordon, Judith S, Kiefe, Catarina I |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2008
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2405777/ https://www.ncbi.nlm.nih.gov/pubmed/18466617 http://dx.doi.org/10.1186/1472-6963-8-100 |
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