Occupational voice demands and their impact on the call-centre industry

BACKGROUND: Within the last decade there has been a growth in the call-centre industry in the UK, with a growing awareness of the voice as an important tool for successful communication. Occupational voice problems such as occupational dysphonia, in a business which relies on healthy, effective voic...

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Detalles Bibliográficos
Autores principales: Hazlett, DE, Duffy, OM, Moorhead, SA
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2009
Materias:
Study Protocol
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2674438/
https://www.ncbi.nlm.nih.gov/pubmed/19379478
http://dx.doi.org/10.1186/1471-2458-9-108

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2674438/
https://www.ncbi.nlm.nih.gov/pubmed/19379478
http://dx.doi.org/10.1186/1471-2458-9-108

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