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Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology
BACKGROUND: Patient satisfaction is a complex and difficult concept to measure, thus precluding the use of exclusively quantitative methods for its description. The purpose of this survey was firstly to identify particular healthcare dimensions that determine a patient's satisfaction or dissati...
Autores principales: | , , |
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Formato: | Texto |
Lenguaje: | English |
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BioMed Central
2009
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2678111/ https://www.ncbi.nlm.nih.gov/pubmed/19371417 http://dx.doi.org/10.1186/1472-6963-9-63 |