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Multidimensional evaluation of performance: experimental application of the balanced scorecard in Ferrara university hospital

BACKGROUND AND AIMS: One of the best-known performance planning and evaluation techniques utilising both monetary and non-monetary data is the Balanced Scorecard (BSC). This is a means of rationalising the global activity of a business in the attempt to create value, and to translate the company vis...

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Detalles Bibliográficos
Autores principales: Verzola, Adriano, Bentivegna, Roberto, Carandina, Gianni, Trevisani, Lucio, Gregorio, Pasquale, Mandini, Alberto
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2009
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2759901/
https://www.ncbi.nlm.nih.gov/pubmed/19737409
http://dx.doi.org/10.1186/1478-7547-7-15