An evaluation of the appropriateness of advice and healthcare contacts made following calls to NHS Direct Wales

BACKGROUND: An evaluation of NHS Direct Wales (NHSDW), a national telephone-based healthcare advice and information service, was undertaken. A key objective was to describe the actions of callers and assess the appropriateness of advice and healthcare contacts made following calls, results of which...

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Detalles Bibliográficos
Autores principales: Snooks, Helen, Peconi, Julie, Munro, James, Cheung, Wai-Yee, Rance, Jaynie, Williams, Anne
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2009
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2761899/
https://www.ncbi.nlm.nih.gov/pubmed/19793398
http://dx.doi.org/10.1186/1472-6963-9-178

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2761899/
https://www.ncbi.nlm.nih.gov/pubmed/19793398
http://dx.doi.org/10.1186/1472-6963-9-178

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