Developing anchored measures of patient satisfaction with pharmaceutical care delivery: Experiences versus expectations

BACKGROUND: A pilot study was undertaken to evaluate patients’ satisfaction with pharmaceutical care (PC) activities delivered at community pharmacies. The objectives of the study were to: (1) operationalize patient satisfaction in terms of the advanced pharmacy practice experience (APPE) PC activit...

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Detalles Bibliográficos
Autores principales: Kassam, Rosemin, Collins, John B, Berkowitz, Jonathan
Formato: Texto
Lenguaje:English
Publicado: Dove Medical Press 2009
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2778407/
https://www.ncbi.nlm.nih.gov/pubmed/19936153

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2778407/
https://www.ncbi.nlm.nih.gov/pubmed/19936153

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