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Does the process map influence the outcome of quality improvement work? A comparison of a sequential flow diagram and a hierarchical task analysis diagram

BACKGROUND: Many quality and safety improvement methods in healthcare rely on a complete and accurate map of the process. Process mapping in healthcare is often achieved using a sequential flow diagram, but there is little guidance available in the literature about the most effective type of process...

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Detalles Bibliográficos
Autores principales: Colligan, Lacey, Anderson, Janet E, Potts, Henry WW, Berman, Jonathan
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2010
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2822834/
https://www.ncbi.nlm.nih.gov/pubmed/20056005
http://dx.doi.org/10.1186/1472-6963-10-7