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Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks
BACKGROUND: Because California has higher managed care penetration and the race/ethnicity of Californians differs from the rest of the United States, we tested the hypothesis that California's lower health plan Consumer Assessment of Healthcare Providers and Systems (CAHPS(®)) survey results ar...
Autores principales: | , , |
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Formato: | Texto |
Lenguaje: | English |
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BioMed Central
2010
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2835712/ https://www.ncbi.nlm.nih.gov/pubmed/20181011 http://dx.doi.org/10.1186/1475-9276-9-4 |