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Controlling for race/ethnicity: a comparison of California commercial health plans CAHPS scores to NCBD benchmarks

BACKGROUND: Because California has higher managed care penetration and the race/ethnicity of Californians differs from the rest of the United States, we tested the hypothesis that California's lower health plan Consumer Assessment of Healthcare Providers and Systems (CAHPS(®)) survey results ar...

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Detalles Bibliográficos
Autores principales: Zweifler, John, Hughes, Susan, Lopez, Rebeca A
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2010
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2835712/
https://www.ncbi.nlm.nih.gov/pubmed/20181011
http://dx.doi.org/10.1186/1475-9276-9-4