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Measuring Patient Satisfaction: A Case Study to Improve Quality of Care at Public Health Facilities

OBJECTIVE: The main objective of the study is to measure the satisfaction of OPD (Outpatient Department) patients in public health facilities of Madhya Pradesh in India. MATERIALS AND METHODS: Data were collected from OPD patients through pre-structured questionnaires at public health facilities in...

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Detalles Bibliográficos
Autores principales: Sodani, Prahlad Rai, Kumar, Rajeev K, Srivastava, Jayati, Sharma, Laxman
Formato: Texto
Lenguaje:English
Publicado: Medknow Publications 2010
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2888368/
https://www.ncbi.nlm.nih.gov/pubmed/20606920
http://dx.doi.org/10.4103/0970-0218.62554