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Measuring Patient Satisfaction: A Case Study to Improve Quality of Care at Public Health Facilities
OBJECTIVE: The main objective of the study is to measure the satisfaction of OPD (Outpatient Department) patients in public health facilities of Madhya Pradesh in India. MATERIALS AND METHODS: Data were collected from OPD patients through pre-structured questionnaires at public health facilities in...
Autores principales: | Sodani, Prahlad Rai, Kumar, Rajeev K, Srivastava, Jayati, Sharma, Laxman |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
Medknow Publications
2010
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2888368/ https://www.ncbi.nlm.nih.gov/pubmed/20606920 http://dx.doi.org/10.4103/0970-0218.62554 |
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