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Understanding what matters to patients – identifying key patients' perceptions of quality
OBJECTIVES: To demonstrate a statistical method to enable the identification of key drivers of quality from a patient perspective that can be used by service providers to help drive improvement. DESIGN: Cross-tabulation, Chi-square analysis and Cramer's V calculation using SPSS software of NHS...
Autores principales: | , , , |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
Royal Society of Medicine Press
2010
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2984338/ https://www.ncbi.nlm.nih.gov/pubmed/21103095 http://dx.doi.org/10.1258/shorts.2009.100028 |