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Understanding what matters to patients – identifying key patients' perceptions of quality

OBJECTIVES: To demonstrate a statistical method to enable the identification of key drivers of quality from a patient perspective that can be used by service providers to help drive improvement. DESIGN: Cross-tabulation, Chi-square analysis and Cramer's V calculation using SPSS software of NHS...

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Detalles Bibliográficos
Autores principales: Doyle, Cathal, Reed, Julie, Woodcock, Tom, Bell, Derek
Formato: Texto
Lenguaje:English
Publicado: Royal Society of Medicine Press 2010
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2984338/
https://www.ncbi.nlm.nih.gov/pubmed/21103095
http://dx.doi.org/10.1258/shorts.2009.100028