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Multidimensional evaluation of performance with experimental application of balanced scorecard: a two year experience
BACKGROUND: In today's dynamic health-care system, organizations such as hospitals are required to improve their performance for multiple stakeholders and deliver an integrated care that means to work effectively, be innovative and organize efficiently. Achieved goals and levels of quality can...
| Autores principales: | , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2011
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3118336/ https://www.ncbi.nlm.nih.gov/pubmed/21586111 http://dx.doi.org/10.1186/1478-7547-9-7 |