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Who learns from whom? Supporting users and developers of a major biodiversity e-infrastructure

Abstract. Support systems play an important role for the communication between users and developers of software. We studied two support systems, an issues tracker and an email service available for Scratchpads, a Web 2.0 social networking tool that enables communities to build, share, manage and pub...

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Detalles Bibliográficos
Autores principales: Brake, Irina, Duin, Daphne, de Velde, Isabella Van, Smith, Vincent S., Rycroft, Simon D.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Pensoft Publishers 2011
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3234438/
https://www.ncbi.nlm.nih.gov/pubmed/22207813
http://dx.doi.org/10.3897/zookeys.150.2191