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Who learns from whom? Supporting users and developers of a major biodiversity e-infrastructure
Abstract. Support systems play an important role for the communication between users and developers of software. We studied two support systems, an issues tracker and an email service available for Scratchpads, a Web 2.0 social networking tool that enables communities to build, share, manage and pub...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Pensoft Publishers
2011
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3234438/ https://www.ncbi.nlm.nih.gov/pubmed/22207813 http://dx.doi.org/10.3897/zookeys.150.2191 |