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Telephone follow-up to a mail survey: when to offer an interview compared to a reminder call

BACKGROUND: Using a different mode of contact on the final follow-up to survey non-respondents is an identified strategy to increase response rates. This study was designed to determine if a reminder phone call or a phone interview as a final mode of contact to a mailed survey works better to increa...

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Detalles Bibliográficos
Autores principales: Ziegenfuss, Jeanette Y, Burmeister, Kelly R, Harris, Ann, Holubar, Stefan D, Beebe, Timothy J
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3323423/
https://www.ncbi.nlm.nih.gov/pubmed/22433024
http://dx.doi.org/10.1186/1471-2288-12-32