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Telephone follow-up to a mail survey: when to offer an interview compared to a reminder call
BACKGROUND: Using a different mode of contact on the final follow-up to survey non-respondents is an identified strategy to increase response rates. This study was designed to determine if a reminder phone call or a phone interview as a final mode of contact to a mailed survey works better to increa...
Autores principales: | Ziegenfuss, Jeanette Y, Burmeister, Kelly R, Harris, Ann, Holubar, Stefan D, Beebe, Timothy J |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3323423/ https://www.ncbi.nlm.nih.gov/pubmed/22433024 http://dx.doi.org/10.1186/1471-2288-12-32 |
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