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Two-factor theory – at the intersection of health care management and patient satisfaction
Using data obtained from the 2004 Joint Canadian/United States Survey of Health, an analytic model using principles derived from Herzberg’s motivational hygiene theory was developed for evaluating patient satisfaction with health care. The analysis sought to determine whether survey variables associ...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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Dove Medical Press
2012
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3468274/ https://www.ncbi.nlm.nih.gov/pubmed/23055755 http://dx.doi.org/10.2147/CEOR.S29347 |