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Two-factor theory – at the intersection of health care management and patient satisfaction

Using data obtained from the 2004 Joint Canadian/United States Survey of Health, an analytic model using principles derived from Herzberg’s motivational hygiene theory was developed for evaluating patient satisfaction with health care. The analysis sought to determine whether survey variables associ...

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Detalles Bibliográficos
Autor principal: Bohm, Josef
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3468274/
https://www.ncbi.nlm.nih.gov/pubmed/23055755
http://dx.doi.org/10.2147/CEOR.S29347