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Factors which influence the length of an out-of-hours telephone consultation in primary care: a retrospective database study

BACKGROUND: Given the increasing use of telephone consultation it is important to determine the factors which influence the length of a telephone consultation. METHOD: Analysis of 128717 telephone consultations during January to December 2011 to a National Health Service (NHS) out-of-hours primary c...

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Detalles Bibliográficos
Autores principales: Mohammed, Mohammed A, Clements, Gill, Edwards, Elaine, Lester, Helen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3542015/
https://www.ncbi.nlm.nih.gov/pubmed/23181707
http://dx.doi.org/10.1186/1472-6963-12-430