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Factors which influence the length of an out-of-hours telephone consultation in primary care: a retrospective database study
BACKGROUND: Given the increasing use of telephone consultation it is important to determine the factors which influence the length of a telephone consultation. METHOD: Analysis of 128717 telephone consultations during January to December 2011 to a National Health Service (NHS) out-of-hours primary c...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3542015/ https://www.ncbi.nlm.nih.gov/pubmed/23181707 http://dx.doi.org/10.1186/1472-6963-12-430 |