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Quality gap in primary health care services in Isfahan: women's perspective

BACKGROUND: Quality gap is the gap between client's understanding and expectations. The first step in removing this gap is to recognize client's understanding and expectations of the services. This study aimed to determine women's viewpoint of quality gap in primary health care center...

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Detalles Bibliográficos
Autores principales: Sharifirad, Gholam R., Shamsi, Mohsen, Pirzadeh, Asiyeh, Farzanegan, Parvin D.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Medknow Publications & Media Pvt Ltd 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3577385/
https://www.ncbi.nlm.nih.gov/pubmed/23555148
http://dx.doi.org/10.4103/2277-9531.104815