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Quality gap in primary health care services in Isfahan: women's perspective
BACKGROUND: Quality gap is the gap between client's understanding and expectations. The first step in removing this gap is to recognize client's understanding and expectations of the services. This study aimed to determine women's viewpoint of quality gap in primary health care center...
Autores principales: | Sharifirad, Gholam R., Shamsi, Mohsen, Pirzadeh, Asiyeh, Farzanegan, Parvin D. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Medknow Publications & Media Pvt Ltd
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3577385/ https://www.ncbi.nlm.nih.gov/pubmed/23555148 http://dx.doi.org/10.4103/2277-9531.104815 |
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