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Using computer decision support systems in NHS emergency and urgent care: ethnographic study using normalisation process theory
BACKGROUND: Information and communication technologies (ICTs) are often proposed as ‘technological fixes’ for problems facing healthcare. They promise to deliver services more quickly and cheaply. Yet research on the implementation of ICTs reveals a litany of delays, compromises and failures. Case s...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2013
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3614561/ https://www.ncbi.nlm.nih.gov/pubmed/23522021 http://dx.doi.org/10.1186/1472-6963-13-111 |