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Classification of patients based on their evaluation of hospital outcomes: cluster analysis following a national survey in Norway

BACKGROUND: A general trend towards positive patient-reported evaluations of hospitals could be taken as a sign that most patients form a homogeneous, reasonably pleased group, and consequently that there is little need for quality improvement. The objective of this study was to explore this assumpt...

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Detalles Bibliográficos
Autores principales: Bjertnaes, Oyvind, Skudal, Kjersti Eeg, Iversen, Hilde Hestad
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3643880/
https://www.ncbi.nlm.nih.gov/pubmed/23433450
http://dx.doi.org/10.1186/1472-6963-13-73