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Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial

BACKGROUND: England’s extensive NHS patient survey programme has not fulfilled government promises of widespread improvements in patients’ experiences, and media reports of poor nursing care in NHS hospitals are increasingly common. Impediments to the surveys’ impact on the quality of nursing care m...

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Detalles Bibliográficos
Autores principales: Reeves, Rachel, West, Elizabeth, Barron, David
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3711856/
https://www.ncbi.nlm.nih.gov/pubmed/23826970
http://dx.doi.org/10.1186/1472-6963-13-259