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Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial
BACKGROUND: England’s extensive NHS patient survey programme has not fulfilled government promises of widespread improvements in patients’ experiences, and media reports of poor nursing care in NHS hospitals are increasingly common. Impediments to the surveys’ impact on the quality of nursing care m...
Autores principales: | Reeves, Rachel, West, Elizabeth, Barron, David |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2013
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3711856/ https://www.ncbi.nlm.nih.gov/pubmed/23826970 http://dx.doi.org/10.1186/1472-6963-13-259 |
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