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Information System Success Model for Customer Relationship Management System in Health Promotion Centers

OBJECTIVES: Intensified competitiveness in the healthcare industry has increased the number of healthcare centers and propelled the introduction of customer relationship management (CRM) systems to meet diverse customer demands. This study aimed to develop the information system success model of the...

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Detalles Bibliográficos
Autores principales: Choi, Wona, Rho, Mi Jung, Park, Jiyun, Kim, Kwang-Jum, Kwon, Young Dae, Choi, In Young
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Korean Society of Medical Informatics 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3717434/
https://www.ncbi.nlm.nih.gov/pubmed/23882416
http://dx.doi.org/10.4258/hir.2013.19.2.110