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Information System Success Model for Customer Relationship Management System in Health Promotion Centers
OBJECTIVES: Intensified competitiveness in the healthcare industry has increased the number of healthcare centers and propelled the introduction of customer relationship management (CRM) systems to meet diverse customer demands. This study aimed to develop the information system success model of the...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Korean Society of Medical Informatics
2013
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3717434/ https://www.ncbi.nlm.nih.gov/pubmed/23882416 http://dx.doi.org/10.4258/hir.2013.19.2.110 |