Overall scores as an alternative to global ratings in patient experience surveys; a comparison of four methods

BACKGROUND: Global ratings of healthcare by patients are a popular way of summarizing patients’ experiences. Summary scores can be used for comparing healthcare provider performance and provider rankings. As an alternative, overall scores from actual patient experiences can be constructed as summary...

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Detalles Bibliográficos
Autores principales: Krol, Maarten W, de Boer, Dolf, Rademakers, Jany JDJM, Delnoij, Diana M
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3842791/
https://www.ncbi.nlm.nih.gov/pubmed/24245726
http://dx.doi.org/10.1186/1472-6963-13-479

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3842791/
https://www.ncbi.nlm.nih.gov/pubmed/24245726
http://dx.doi.org/10.1186/1472-6963-13-479

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