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Organizational performance impacting patient satisfaction in Ontario hospitals: a multilevel analysis

BACKGROUND: Patient satisfaction in health care constitutes an important component of organizational performance in the hospital setting. Satisfaction measures have been developed and used to evaluate and improve hospital performance, quality of care and physician practice. In order to direct improv...

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Detalles Bibliográficos
Autores principales:	Koné Péfoyo, Anna J, Wodchis, Walter P
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2013
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3867627/ https://www.ncbi.nlm.nih.gov/pubmed/24304888 http://dx.doi.org/10.1186/1756-0500-6-509

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