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A critical analysis of user satisfaction surveys in addiction services: opioid maintenance treatment as a representative case study

BACKGROUND: Satisfaction with services represents a key component of the user’s perspective, and user satisfaction surveys are the most commonly used approach to evaluate the aforementioned perspective. The aim of this discursive paper is to provide a critical overview of user satisfaction surveys i...

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Detalles Bibliográficos
Autores principales: Trujols, Joan, Iraurgi, Ioseba, Oviedo-Joekes, Eugenia, Guàrdia-Olmos, Joan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3905099/
https://www.ncbi.nlm.nih.gov/pubmed/24482571
http://dx.doi.org/10.2147/PPA.S52060