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A critical analysis of user satisfaction surveys in addiction services: opioid maintenance treatment as a representative case study
BACKGROUND: Satisfaction with services represents a key component of the user’s perspective, and user satisfaction surveys are the most commonly used approach to evaluate the aforementioned perspective. The aim of this discursive paper is to provide a critical overview of user satisfaction surveys i...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Dove Medical Press
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3905099/ https://www.ncbi.nlm.nih.gov/pubmed/24482571 http://dx.doi.org/10.2147/PPA.S52060 |