Computing the Expected Cost of an Appointment Schedule for Statistically Identical Customers with Probabilistic Service Times

A cogent method is presented for computing the expected cost of an appointment schedule where customers are statistically identical, the service time distribution has known mean and variance, and customer no-shows occur with time-dependent probability. The approach is computationally efficient and c...

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Detalles Bibliográficos
Autor principal: Dietz, Dennis C.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Hindawi Publishing Corporation 2014
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3926282/
https://www.ncbi.nlm.nih.gov/pubmed/24605070
http://dx.doi.org/10.1155/2014/949726

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3926282/
https://www.ncbi.nlm.nih.gov/pubmed/24605070
http://dx.doi.org/10.1155/2014/949726

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