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Computing the Expected Cost of an Appointment Schedule for Statistically Identical Customers with Probabilistic Service Times
A cogent method is presented for computing the expected cost of an appointment schedule where customers are statistically identical, the service time distribution has known mean and variance, and customer no-shows occur with time-dependent probability. The approach is computationally efficient and c...
Autor principal: | Dietz, Dennis C. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Hindawi Publishing Corporation
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3926282/ https://www.ncbi.nlm.nih.gov/pubmed/24605070 http://dx.doi.org/10.1155/2014/949726 |
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