Acceptability of NHS 111 the telephone service for urgent health care: cross sectional postal survey of users’ views

BACKGROUND. In 2010, a new telephone service, NHS 111, was piloted to improve access to urgent care in England. A unique feature is the use of non-clinical call takers who triage calls with computerized decision support and have access to clinical advisors when necessary. AIM. To explore users’ acce...

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Detalles Bibliográficos
Autores principales: O’Cathain, Alicia, Knowles, Emma, Turner, Janette, Nicholl, Jon
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Oxford University Press 2014
Materias:
Health Service Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3969523/
https://www.ncbi.nlm.nih.gov/pubmed/24334420
http://dx.doi.org/10.1093/fampra/cmt078

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3969523/
https://www.ncbi.nlm.nih.gov/pubmed/24334420
http://dx.doi.org/10.1093/fampra/cmt078

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