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Acceptability of NHS 111 the telephone service for urgent health care: cross sectional postal survey of users’ views
BACKGROUND. In 2010, a new telephone service, NHS 111, was piloted to improve access to urgent care in England. A unique feature is the use of non-clinical call takers who triage calls with computerized decision support and have access to clinical advisors when necessary. AIM. To explore users’ acce...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Oxford University Press
2014
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3969523/ https://www.ncbi.nlm.nih.gov/pubmed/24334420 http://dx.doi.org/10.1093/fampra/cmt078 |