Impact of patient satisfaction ratings on physicians and clinical care

BACKGROUND: Although patient satisfaction ratings often drive positive changes, they may have unintended consequences. OBJECTIVE: The study reported here aimed to evaluate the clinician-perceived effects of patient satisfaction ratings on job satisfaction and clinical care. METHODS: A 26-item survey...

Descripción completa

Detalles Bibliográficos
Autores principales: Zgierska, Aleksandra, Rabago, David, Miller, Michael M
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2014
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3979780/
https://www.ncbi.nlm.nih.gov/pubmed/24729691
http://dx.doi.org/10.2147/PPA.S59077

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3979780/
https://www.ncbi.nlm.nih.gov/pubmed/24729691
http://dx.doi.org/10.2147/PPA.S59077

Ejemplares similares