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Impact of patient satisfaction ratings on physicians and clinical care

BACKGROUND: Although patient satisfaction ratings often drive positive changes, they may have unintended consequences. OBJECTIVE: The study reported here aimed to evaluate the clinician-perceived effects of patient satisfaction ratings on job satisfaction and clinical care. METHODS: A 26-item survey...

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Detalles Bibliográficos
Autores principales:	Zgierska, Aleksandra, Rabago, David, Miller, Michael M
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Dove Medical Press 2014
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3979780/ https://www.ncbi.nlm.nih.gov/pubmed/24729691 http://dx.doi.org/10.2147/PPA.S59077

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