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Application of Balanced Scorecard in the Evaluation of a Complex Health System Intervention: 12 Months Post Intervention Findings from the BHOMA Intervention: A Cluster Randomised Trial in Zambia

INTRODUCTION: In many low income countries, the delivery of quality health services is hampered by health system-wide barriers which are often interlinked, however empirical evidence on how to assess the level and scope of these barriers is scarce. A balanced scorecard is a tool that allows for wide...

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Detalles Bibliográficos
Autores principales: Mutale, Wilbroad, Stringer, Jeffrey, Chintu, Namwinga, Chilengi, Roma, Mwanamwenge, Margaret Tembo, Kasese, Nkatya, Balabanova, Dina, Spicer, Neil, Lewis, James, Ayles, Helen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3994016/
https://www.ncbi.nlm.nih.gov/pubmed/24751780
http://dx.doi.org/10.1371/journal.pone.0093977