Developing and implementing a service charter for an integrated regional stroke service: an exploratory case study

BACKGROUND: Based on practices in commercial organizations and public services, healthcare organizations are using service charters to inform patients about the quality of service they can expect and to increase patient-centeredness. In the Netherlands, an integrated regional stroke service involvin...

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Detalles Bibliográficos
Autores principales: Thomassen, Jean-Pierre, Ahaus, Kees, Van de Walle, Steven
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2014
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3994243/
https://www.ncbi.nlm.nih.gov/pubmed/24678839
http://dx.doi.org/10.1186/1472-6963-14-141

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3994243/
https://www.ncbi.nlm.nih.gov/pubmed/24678839
http://dx.doi.org/10.1186/1472-6963-14-141

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