Goals of telephone nursing work - the managers’ perspectives: a qualitative study on Swedish healthcare direct

BACKGROUND: Swedish Healthcare Direct (SHD) receives 6 million calls yearly and aims at increased public sense of security and healthcare efficiency. Little is known about what SHD managers perceive as the primary goals of telephone nursing (TN) work and how the organisation matches goals of health...

Descripción completa

Detalles Bibliográficos
Autores principales: Kaminsky, Elenor, Carlsson, Marianne, Holmström, Inger K, Larsson, Jan, Fredriksson, Mio
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2014
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4005818/
https://www.ncbi.nlm.nih.gov/pubmed/24762193
http://dx.doi.org/10.1186/1472-6963-14-188

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4005818/
https://www.ncbi.nlm.nih.gov/pubmed/24762193
http://dx.doi.org/10.1186/1472-6963-14-188

Ejemplares similares