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Using standardized patients to train telephone counselors for a clinical trial

BACKGROUND: Standardized Patients (SPs) are actors trained to portray health care patients during the training and assessment of health care providers. This paper describes the methods and costs associated with using SPs to evaluate the skills of telephone counselors working on a clinical trial that...

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Detalles Bibliográficos
Autores principales: Rogers, Erin S, Gillespie, Colleen, Zabar, Sondra, Sherman, Scott E
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4059457/
https://www.ncbi.nlm.nih.gov/pubmed/24903609
http://dx.doi.org/10.1186/1756-0500-7-341