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Tweets about hospital quality: a mixed methods study
BACKGROUND: Twitter is increasingly being used by patients to comment on their experience of healthcare. This may provide information for understanding the quality of healthcare providers and improving services. OBJECTIVE: To examine whether tweets sent to hospitals in the English National Health Se...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4174012/ https://www.ncbi.nlm.nih.gov/pubmed/24748372 http://dx.doi.org/10.1136/bmjqs-2014-002875 |