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Including Disenrollees in CAHPS(®) Managed Care Health Plan Assessment Reporting

This study addresses the question whether basing plan quality ratings on the data of both enrollees and disenrollees provides more accurate reporting. We test whether including disenrollee data in calculating the CAHPS(®) scores, reported in health plan assessments, will result in lower scores indic...

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Detalles Bibliográficos
Autores principales: Bender, Randall H., Lance, Trang X., Guess, L. Lynn
Formato: Online Artículo Texto
Lenguaje:English
Publicado: CENTERS for MEDICARE & MEDICAID SERVICES 2003
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4194836/
https://www.ncbi.nlm.nih.gov/pubmed/14997694