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Including Disenrollees in CAHPS(®) Managed Care Health Plan Assessment Reporting
This study addresses the question whether basing plan quality ratings on the data of both enrollees and disenrollees provides more accurate reporting. We test whether including disenrollee data in calculating the CAHPS(®) scores, reported in health plan assessments, will result in lower scores indic...
Autores principales: | Bender, Randall H., Lance, Trang X., Guess, L. Lynn |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
CENTERS for MEDICARE & MEDICAID SERVICES
2003
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4194836/ https://www.ncbi.nlm.nih.gov/pubmed/14997694 |
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