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Ombudsmen in health care: case study of a municipal health ombudsman

OBJECTIVE: To analyze the role of a Municipal Health Ombudsman and its contribution to the public health management from the perspective of the public health system users and the municipal health counselors. METHODS: Qualitative research approach using the case study, descriptive and transversal met...

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Detalles Bibliográficos
Autores principales: da Silva, Rita de Cássia Costa, Pedroso, Marcelo Caldeira, Zucchi, Paola
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Faculdade de Saúde Pública da Universidade de São Paulo 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4206117/
https://www.ncbi.nlm.nih.gov/pubmed/24789646
http://dx.doi.org/10.1590/S0034-8910.2014048004734