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Barriers and facilitators to using NHS Direct: a qualitative study of ‘users’ and ‘non-users’
BACKGROUND: NHS Direct, introduced in 1998, has provided 24/7 telephone-based healthcare advice and information to the public in England and Wales. National studies have suggested variation in the uptake of this service amongst the UK’s diverse population. This study provides the first exploration o...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4220056/ https://www.ncbi.nlm.nih.gov/pubmed/25344061 http://dx.doi.org/10.1186/s12913-014-0487-3 |