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Barriers and facilitators to using NHS Direct: a qualitative study of ‘users’ and ‘non-users’

BACKGROUND: NHS Direct, introduced in 1998, has provided 24/7 telephone-based healthcare advice and information to the public in England and Wales. National studies have suggested variation in the uptake of this service amongst the UK’s diverse population. This study provides the first exploration o...

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Detalles Bibliográficos
Autores principales:	Cook, Erica J, Randhawa, Gurch, Large, Shirley, Guppy, Andy, Chater, Angel M, Ali, Nasreen
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2014
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4220056/ https://www.ncbi.nlm.nih.gov/pubmed/25344061 http://dx.doi.org/10.1186/s12913-014-0487-3

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