It takes patience and persistence to get negative feedback about patients’ experiences: a secondary analysis of national inpatient survey data

BACKGROUND: Patient experience surveys are increasingly used to gain information about the quality of healthcare. This paper investigates whether patients who respond before and after reminders to a large national survey of inpatient experience differ in systematic ways in how they evaluate the care...

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Detalles Bibliográficos
Autores principales: Barron, David N, West, Elizabeth, Reeves, Rachel, Hawkes, Denise
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2014
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4234024/
https://www.ncbi.nlm.nih.gov/pubmed/24708612
http://dx.doi.org/10.1186/1472-6963-14-153

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4234024/
https://www.ncbi.nlm.nih.gov/pubmed/24708612
http://dx.doi.org/10.1186/1472-6963-14-153

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