Unannounced standardized patients: a promising method of assessing patient-centered care in your health care system

BACKGROUND: While unannounced standardized patients (USPs) have been used to assess physicians’ clinical skills in the ambulatory setting, they can also provide valuable information on patients’ experience of the health care setting beyond the physician encounter. This paper explores the use of USPs...

Descripción completa

Detalles Bibliográficos
Autores principales: Zabar, Sondra, Hanley, Kathleen, Stevens, David, Murphy, Jessica, Burgess, Angela, Kalet, Adina, Gillespie, Colleen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2014
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4234390/
https://www.ncbi.nlm.nih.gov/pubmed/24708683
http://dx.doi.org/10.1186/1472-6963-14-157

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4234390/
https://www.ncbi.nlm.nih.gov/pubmed/24708683
http://dx.doi.org/10.1186/1472-6963-14-157

Ejemplares similares