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Unannounced standardized patients: a promising method of assessing patient-centered care in your health care system
BACKGROUND: While unannounced standardized patients (USPs) have been used to assess physicians’ clinical skills in the ambulatory setting, they can also provide valuable information on patients’ experience of the health care setting beyond the physician encounter. This paper explores the use of USPs...
| Autores principales: | , , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2014
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4234390/ https://www.ncbi.nlm.nih.gov/pubmed/24708683 http://dx.doi.org/10.1186/1472-6963-14-157 |