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Is organizational progress in the EFQM model related to employee satisfaction?

BACKGROUND: To determine whether there is greater employee satisfaction in organisations that have made more progress in implementation of the European Foundation for Quality Management (EFQM) model. METHODS: A series of cross-sectional studies (one for each assessment cycle) comparing staff satisfa...

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Detalles Bibliográficos
Autores principales: Matthies-Baraibar, Carmen, Arcelay-Salazar, Andoni, Cantero-González, David, Colina-Alonso, Alberto, García-Urbaneja, Marbella, González-Llinares, Rosa María, Letona-Aranburu, Jon, Martínez-Carazo, Catalina, Mateos-del Pino, Maider, Nuño-Solinís, Roberto, Olaetxea-Urizar, Esther, de la Rica-Giménez, José Antonio, Rodríguez-González, María Angeles, Dabouza-Acebal, Silvia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4282513/
https://www.ncbi.nlm.nih.gov/pubmed/25341998
http://dx.doi.org/10.1186/1472-6963-14-468